Dropped off clothes to be steamed and pressed this Monday and a pant to be hemmed up an inch. Was promised Friday pickup after 3 pm. Arrived Saturday to be told the pants were not altered or cleaned despite them acknowledging the Friday pickup time. They called the owner who simply stated she didnt do them. So I gave 2 options: complete the alteration this week for free as reciprocity for lying to me this week OR give me the pants back and lose my business. They chose to lose the business. Picked up $40 worth of cleaning for the last time here and they lost out on several hundred more by not completing a $12 hem in a weeks time. Friends, Family and I will not use as they are undependable.
Newport Cleaners is a US Laundry based in Nicholasville, Kentucky. Newport Cleaners is located at 177 E Brannon Rd, Nicholasville, KY 40356, USA.
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