I use this Care Center because I get in quickly, staff are friendly and my prescriptions are called in and usually ready when I arrive to pick them up. The PA this visit was very nice and efficient.
I have lived here for years and always have situations arise in the weekends (of course!) Between me and my husband we have visited this place several times over the past few years bc going to the ER seemed less responsible and waiting for Monday seemed too long and this was the closest place to us. We have probably had one or two trustworthy experiences there where we felt respected, heard and any kind of empathy. Mostly my complaint is bad bedside manner most occasions and what seems like lack of knowledge... we have been misdiagnosed a few times and been prescribed the wrong antibiotic for situations more than once. The facility is clean, front desk is usually friendly, nurses are sometimes to but the person seeing us has usually been a big disappointment and left us angry, more confused and feeling looked down upon. We've given it a few chances and won't be again. It's not worth it to us. We'd rather make our appointments actually count and at least feel like actual people where we are entrusting our care to.
I will definitely be using this location again! Staff was so nice! It was busy but the wait wasn't bad at all and the staff gave individual updated time frames of wait every few minutes!
Great customer service I felt like I was treated as an individual not just another patient.
Very professional and helpful! Friendly staff and the wait wasn’t too bad.
Would highly recommend
Concentra Urgent Care is a US Physiotherapist based in Nicholasville, Kentucky. Concentra Urgent Care is located at 204 Bellaire Dr, Nicholasville, KY 40356, USA.
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