Terrible management!!! Booked a hotel room telling them I'll be paying cash and they booked the room for me! After a 3 hour drive there I go to check in and I'm told I can't pay in cash! Call corporate office and he calls front desk after being on phone with corporate for 30 minutes he gets back on and apologize and said it's taken care of!! So I get off phone and talk to front desk clerk for her to tell me she's so sorry!!! In the mean Time the hotel manager texts the front desk clerk and tells her to tell me that there's a comfort Inn up the road!!! How professional is That! Have been a member with them since 2010 and have paid cash several times!! I am a military wife!!! This Holiday Inn Express is located in Nicholasville, Kentucky!! I have to leave a star to post this but I wouldn't leave none if I didn't have to!!!
Location is close to the highway and an easy drive to and from the airport. If you are in town for training I recommend staying at this location. Staff is very friendly and professional. Rooms are very clean and the continental breakfast is better here than at other hotels I have stayed at. They are military friendly here!
I would have gave a five but had to figure out what building was the hotel it was visible from the street but the sign wasn't if I was looking of the highway sure would've known where to go but from the street there's no sign on the building plus you have it tucked away behind other business over all once I got there the lady at the front deck was really nice and helpful room was really clean and smelled fresh oh yeah one thing windows that have the blue light shining in at night suck those windows should have full working blinds or something
Clean comfortable room, great breakfast and friendly staff. Would definitely recommend to a friend.
This is quite a nice facility, with a nice modern look. Accommodations include a pool, workout room, and a nice dining area. The facility is clean, and they keep it up well.
Holiday Inn Express Lexington Sw Nicholasville is a US Lodging based in Nicholasville, Kentucky. Holiday Inn Express Lexington Sw Nicholasville is located at 164 Imperial Way, Nicholasville, KY 40356, USA.
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